(IM2763) Service Advisor

Pembrook Resourcing; Harrow; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

33 Days Annual Leave

Career progression

Mon-Fri working

Job summary

Wimbledon dealership is seeking a Service Advisor to join their team. The role offers a basic salary of £30,000–£34,500 with an additional £30 for every service plan sold, plus 33 days of annual leave and a Monday–Friday schedule.

The position provides clear career progression within a busy aftersales environment. Applicants should have prior automotive Service Advisor experience and be comfortable liaising with technicians, estimating costs, and driving service plan sales.

Qualifications

• Previous automotive Service Advisor experience required.
• Understand the pace of a busy aftersales department.

Responsibilities

• Manage customer bookings and set clear expectations.
• Liaise with Technicians and the workshop during repairs.
• Keep customers updated on progress, costs and timescales.
• Prepare job cards, estimates and invoices.
• Discuss servicing and repair needs with customers.
• Promote service plans and maximise sales opportunities.
• Deliver a smooth, professional customer experience.
• Build strong, long-term customer relationships.

Skills

Confidence talking about repairs and成本

Aftersales knowledge

Multitasking & communication

Customer-focused approach

Job description

Wimbledon | £30,000–£34,500 Basic + £30 Per Service Plan | 33 Days Annual Leave | Monday-Friday | Career Progression

CAREER OPPORTUNITY

Join a successful dealership in Wimbledon with a competitive salary and excellent annual leave package.

SERVICE ADVISOR

Wimbledon | £30,000–£34,500 Basic + £30 Per Service Plan | 33 Days Annual Leave | Monday-Friday | Career Progression

CAREER OPPORTUNITY

Join a successful dealership in Wimbledon with a competitive salary and excellent annual leave package.

Salary And Benefits

Receive a basic salary of £30,000–£34,500 plus £30 for every service plan sold.

Benefit from 33 days annual leave and career progression opportunities.

Experience Requirements

Possess previous automotive Service Advisor experience.

Understand the pace of a busy aftersales environment.

Role Responsibilities

• Manage customer bookings and set clear expectations.
• Liaise with Technicians and the workshop during repairs.
• Keep customers updated on progress, costs, and timescales.
• Prepare job cards, estimates, and invoices.
• Discuss servicing and repair needs with customers.
• Promote service plans and maximise sales opportunities.
• Deliver a smooth, professional customer experience.
• Build strong, long-term customer relationships.

Desired Skills

• Confidence in discussing vehicle repairs and costs.
• Good understanding of workshop and aftersales processes.
• Ability to manage multiple jobs with clear communication.
• Professional, customer-focused approach.

Additional Preferences

• Main dealership experience.
• Experience selling service plans or additional products.
• Experience working closely with a busy workshop.
• Ambition to develop within the automotive industry.

ROLE ADVANTAGES

• £30,000–£34,500 Basic.
• £30 Per Service Plan Sold.
• 33 Days Annual Leave.
• Monday-Friday Working.
• Career Progression Opportunities.
• Established Automotive Environment.

THE PEMBROOK DIFFERENCE

Receive personal communication from a Pembrook team member upon application.

Understand your experience and ensure the opportunity is right for you.