ILD Patient Pathway Navigator

NHS; Manchester; On-site; GBP 27,000 - 31,000; Part time

Job summary

A leading healthcare provider is seeking a Pathway Navigator to support patients with complex respiratory conditions. The role involves coordinating care pathways, managing outpatient appointments, and working with multidisciplinary teams. Candidates should have experience in healthcare, strong communication skills, and relevant qualifications. This part-time position offers a competitive salary and the opportunity to make a significant impact on patient care. Join a dedicated team committed to providing high-quality, compassionate care.

Benefits

Flexible working arrangements

Support for professional development

Healthcare benefits

Qualifications

• Experience of working within an acute healthcare setting.
• Positive attitude towards change and its implementation.
• Understanding of data collection process.

Responsibilities

• Deliver a high-quality administrative and secretarial service to the ILD team.
• Coordinate weekly MDT meetings including newly diagnosed patients.
• Manage the ILD waiting list in line with the Trust's cross-site pathway.

Skills

Skilled in communicating sensitively with patients/service users

Competent in the use of Microsoft Office software

Ability to work on own initiative

Ability to coordinate others in complex situations

Education

GCSE/O Level Grade A-C or equivalent in Maths and English

NVQ Level 3 or equivalent

Tools

NHS Patient Administration System

Database systems

Job description

Go back Manchester University NHS Foundation Trust

ILD Patient Pathway Navigator

The closing date is 12 January 2026

We are seeking motivated and compassionatePathway Navigators to join our specialist Interstitial Lung Disease (ILD) team. This is an exciting opportunity to play a pivotal role in supporting patients with complex respiratory conditions, ensuring they receive timely, coordinated, and person-centred care throughout their treatment journey.

As a Pathway Navigator, you will act as the first point of contact for patients and their families, guiding them through diagnostic, treatment, and follow-up pathways. You will work closely with clinicians, nurses, allied health professionals, and administrative staff to streamline processes and improve patient experience.

There are 2 posts available with 0.6 WTE based at North Manchester General Hospital and 0.6 WTE based at Manchester Royal Infirmary Hospital

Main duties of the job

Deliver a high-quality administrative and secretarial service to the ILD team.

Coordinate weekly MDT meetings, including listing newly diagnosed patients and recording treatment decisions.

Book and manage outpatient appointments, ensuring smooth patient flow through the pathway.

Track patients against national targets and NICE recommendations, escalating delays to prevent RTT breaches.

Collect, record, and report patient data for audit and research purposes, including real-time reporting to external organisations.

Coordinate diagnostic activity (radiology, bloods, physiology), reducing duplication and ensuring right patient, right test, right time.

Manage the ILD waiting list in line with the Trust's cross-site pathway.

Act as the first point of contact for complex enquiries, handling sensitive information with professionalism.

About us

Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe - a great place to shape your career.With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year.Behind every patient cared for are people like you - keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike.At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high-quality care and exceptional patient outcomes.Whether you're just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others.At MFT, your role matters, your impact is real, and you're part of something bigger from day one.

Job responsibilities

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guidethat sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.

Use of Artificial Intelligence (AI) in your application

Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOUfor our patients, our communities, and each other.

As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application especially personal statements and responses to role-specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.

Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post.As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.

Person Specification

Qualifications

• GCSE/O Level Grade A-C or equivalent in Maths and English
• NVQ Level 3 or equivalent

Experience

• Experience of working as part of a team and in isolation
• Positive attitude towards change and its implementation
• Relevant experience of working within an acute healthcare setting
• Working within a multidisciplinary team

Skills

• Skilled in communicating sensitively with patients/ service users.
• Competent in the use of Microsoft Office software
• Demonstrate ability to use an NHS Patient Administration System
• Ability to communicate effectively with colleagues, clinicians and managers both internal and external to the Trust
• Ability to work on own initiative and as an effective and responsible team member.
• Ability to work to agreed time scales in line with policy and guidance by organising workload to meet priorities
• Ability to co-ordinate others in complex situations
• Ability to use other internal Trust systems i.e. CRIS and Chameleon
• Experience in using a database
• An understanding of the BTS Registry database

Knowledge

• Understanding and experience of acute hospital outpatient/inpatient pathways
• Understanding of data collection process
• Knowledge of data protection and confidentiality
• Demonstrate knowledge of medical terminology

attributes

• Maintain confidentiality at all times
• Awareness of Health and Safety in the workplace
• Awareness of equal opportunity issues
• Flexible working to meet the needs of the MDT
• Work under pressure and achieve results

Employer name

Manchester University NHS Foundation Trust

Address

North Manchester General Hospital and Manchester Royal Infirmary

£27,485 to £30,162 a yearper annum (pro rata)

Contract

Fixed term

Duration

18 months

Working pattern

Part-time

Reference number

349-WTWA-7660434-RL4

Job locations

North Manchester General Hospital and Manchester Royal Infirmary