ICT Technician (TV11826)

WMJobs; Walsall; On-site; GBP 26,403 - 28,142; Full time

Benefits offered by this job

Professional development funding

Two schools

Cadmus Federation support

Job summary

The Governors of Chuckery Primary School and Leighswood School are seeking an enthusiastic IT Technician to support both schools’ technology infrastructure and provide technical support in an educational setting.

Role involves predominantly Chuckery with one day a week at Leighswood, term-time hours plus 5 days. DBS checks apply and safeguarding commitments are expected.

Qualifications

• Experience providing IT support in a professional environment, preferably in a school.
• Strong troubleshooting and problem-solving skills.
• Knowledge of Windows 10/11, Microsoft 365, Intune, Chrome OS and Apple device management, networking and cloud tech.
• Minimum Level 3 IT qualification or equivalent.
• Effective communication with colleagues of varying technical ability.
• Organised, reliable and able to prioritise workload.
• Willingness to safeguarding and promote welfare of children.

Responsibilities

• Provide IT support to staff and pupils.
• Maintain and troubleshoot computers, tablets, interactive displays, printers and other IT equipment.
• Manage user accounts, passwords and permissions in Microsoft 365 and school systems.
• Support classroom technology and educational software.
• Install, configure and update hardware and software.
• Manage network performance and tickets; escalate third-line issues to external IT providers when needed.
• Maintain inventories of ICT equipment and licences.
• Support cybersecurity measures and data protection compliance.
• Oversee the school website and social media accounts.
• Support leadership/admin in procuring equipment.
• Commission and set up IT equipment across both schools.
• Support an apprentice IT technician.

Skills

IT support

Troubleshooting

Communication

Organisational

Teamwork

Safeguarding awareness

Education

Level 3 IT qualification

Tools

Microsoft 365

Intune

Chrome OS management

Apple device management

Networking

Job description

Salary £26403 – £28142 (G4 SCP 7-11) pro-rata. Hours 37 hours per week, 195 days per year (term time) + 5 days.

The Governors of Chuckery Primary School and Leighswood School are seeking an enthusiastic and proactive IT Technician to join our friendly and dedicated school teams. This role offers the opportunity to support both schools’ technology infrastructure and provide all aspects of technical support in an educational setting.

Role Overview

The successful candidate will play a key role in supporting both school's technology infrastructure, ensuring that staff and pupils have access to reliable and effective IT systems that enhance teaching, learning, and school operations. The role is currently predominantly at Chuckery with 1 day per week at Leighswood.

Responsibilities

• Provide IT support to staff and pupils.
• Maintain and troubleshoot computers, laptops, tablets, interactive displays, printers, and other IT equipment.
• Manage user accounts, passwords, and permissions within Microsoft 365 and school systems.
• Support classroom technology and assist staff with educational software.
• Install, configure, and update hardware and software.
• Manage network performance and tickets generated by users to solve first and second line issues and escalating third line issues to our external IT providers where necessary.
• Maintain accurate inventories of ICT equipment and licences.
• Support cybersecurity measures and ensure compliance with data protection requirements.
• Oversee the school website and social media accounts.
• Support the leadership team and admin team in procuring equipment.
• Commission and set up IT equipment across both schools.
• Support an apprentice IT technician.

Qualifications

• Has experience of providing IT support in a professional environment, preferably a school.
• Possesses strong troubleshooting and problem‑solving skills.
• Has knowledge of Microsoft Windows 10/11, Microsoft 365, Intune, managing Chrome OS and Apple devices, networking, and cloud‑based technologies.
• Has a minimum Level 3 or equivalent IT qualification.
• Can communicate effectively with colleagues of varying technical ability.
• Is organised, reliable, and able to prioritise workload effectively.
• Works well independently and as part of a team.
• Shares our commitment to safeguarding and promoting the welfare of children and young people.

Benefits

• A supportive and welcoming working environment.
• A strong commitment to your professional development, including funding to support your career aspirations e.g. achieving a Level 4 Network Manager qualification.
• Two well‑resourced schools.
• An enthusiastic team across both schools.
• The support of our wider group of schools that form the Cadmus Federation.

Both Chuckery Primary School and Leighswood School are committed to safeguarding and promoting the welfare of children and expect all staff to share this commitment. Shortlisted candidates will be subject to appropriate safeguarding checks, including online checks, in line with Keeping Children Safe in Education (2026).

It is an offence to apply for this role if you are barred from engaging in regulated activity with children. The successful candidate will be subject to an enhanced DBS check. Further information can be found in our Child Protection Policy.