ICT Technician

Starbank School; Hay Mills; On-site; GBP 21,000 - 26,000; Full time

Job summary

Starbank School is seeking a capable Business Support Officer to deliver outstanding support to pupils, teachers, and stakeholders. The role requires strong organisational and ICT skills, with ability to troubleshoot software/hardware and manage the ICT network.

You will procure and install educational and office software and hardware, maintain relationships across the Star community, and work as a proactive team member within the school’s business support team.

Qualifications

• 5 GCSEs including English and Maths at grade 9-4/A*- C.
• Experience of trouble-shooting software and hardware issues in a timely manner.
• Experience of managing an ICT network effectively.
• The ability to procure, install and manage educational and office software.
• The ability to procure, install and manage educational and office hardware.

Responsibilities

• Provide an exceptional business support service to pupils, teachers and wider stakeholders.
• Be a committed team player within the school’s business support team.
• Develop relationships across the school and the Star community.

Skills

Excellent organisational skills

Outstanding customer service

Relationship building

Team player

Education

5 GCSEs including English and Maths (grades 9-4/A*-C)

Tools

ICT network management

Troubleshooting software/hardware

Procurement of software

Procurement of hardware

Job description

Who we’re looking for

We’re looking for a talented individual to provide an exceptional business support service to our pupils, teachers and wider stakeholders. As a key member of our school’s business support team, your expertise will help to deliver an outstanding learning environment for our young people.

The successful candidate will be a committed team player with excellent organisational and specialist technical skills. You will have extensive experience of delivering outstanding customer service and possess the ability to develop relationships across our school and the Star community.

You will have:

• 5 GCSEs including English and Maths at grade 9-4/A*- C.
• Experience of trouble-shooting software and hardware issues in a timely manner.
• Experience of managing an ICT network effectively.
• The ability to procure, install and manage educational and office software.
• The ability to procure, install and manage educational and office hardware.