ICT Technician

Star Academies; Birmingham; On-site; GBP 18,000 - 27,000; Full time

Job summary

Starbank Primary, part of Star Academies in Birmingham, is seeking an enthusiastic ICT/Business Support Technician to help deliver a safe, productive learning environment for pupils.

You will troubleshoot software and hardware, manage the school ICT network, procure, install and manage educational and office software and hardware, and work closely with pupils, teachers and the Star community. This role requires strong organisational skills and a commitment to safeguarding.

Qualifications

• 5 GCSEs including English and Maths at grade 9-4/A*- C.
• Experience of trouble‑shooting software and hardware issues in a timely manner.
• Experience of managing an ICT network effectively.
• The ability to procure, install and manage educational and office software.
• The ability to procure, install and manage educational and office hardware.

Responsibilities

• Provide an exceptional business support service to pupils, teachers and wider stakeholders.
• Support an outstanding learning environment through efficient administrative tasks.
• Ensure reliable ICT services across Starbank sites.

Skills

Troubleshooting software

Troubleshooting hardware

ICT network management

Procurement of software/hardware

Education

5 GCSEs including English and Maths at grade 9-4/A*- C

Job description

Do you have the drive, passion and commitment to deliver outstanding support to help young people in a disadvantaged community? If so, joining the Star support team might just be the best career move you ever make. This is your opportunity to join a dedicated team of support staff who are committed to providing the best possible education for our pupils.

About Starbank

Starbank school in Birmingham is a large all through school for pupils aged 3 to 16 years old. We have over 2,000 pupils and are based across three sites in close proximity to each other. We joined Star Academies in 2020 and, like all Star schools, we have a leadership specialism

Who we’re looking for

We’re looking for a talented individual to provide an exceptional business support service to our pupils, teachers and wider stakeholders. As a key member of our school’s business support team, your expertise will help to deliver an outstanding learning environment for our young people.

The successful candidate will be a committed team player with excellent organisational and specialist technical skills. You will have extensive experience of delivering outstanding customer service and possess the ability to develop relationships across our school and the Star community.

You will have:

• 5 GCSEs including English and Maths at grade 9-4/A*- C.
• Experience of trouble‑shooting software and hardware issues in a timely manner.
• Experience of managing an ICT network effectively.
• The ability to procure, install and manage educational and office software.
• The ability to procure, install and manage educational and office hardware.

About Star Academies

Star Academies is a high‑performing multi‑academy trust that runs more than 30 primary and secondary schools. We are a values‑based organisation that works to improve the life chances of young people in areas of social and economic deprivation to help them succeed at the highest levels of education, employment and the professions. Every single day you’ll be rewarded with the opportunity to shape a young person’s future - our STAR values embody what we believe is needed to succeed.

Professional development is key to our ongoing success, so we continually invest in our employees through our professional development hub, Star Talent Academy. With a wealth of training, mentoring and progression opportunities across a large, growing group of academies, joining our team of leading education experts could propel your career to the next level.

We can also offer you a range of rewards and benefits, including competitive salaries and pension schemes, generous holiday entitlements and healthcare cash plans.

Find out more

This vacancy is for the Starbank Primary Bierton Road site.

Please download the job description and person specification below for further information about the role.

Key Dates

Closing Date: Thursday, 24 September 2026 at midnight.

Interview Date: Wednesday, 30 September 2026.

Proposed Start Date: Sunday, 4 October 2026.

Our Commitment

Star Academies is committed to safeguarding, safer recruitment and promoting the welfare of pupils. Our comprehensive recruitment and selection processes aim to discourage and screen out unsuitable applicants. Successful candidates are subject to rigorous pre‑employment checks.

We are equally committed to eliminating discrimination and encouraging diversity. We aim for our workforce to be representative of society and that each employee feels respected and able to give their best. We are committed to providing equality and fairness in our recruitment and employment practices and not to discriminate on any grounds. We oppose all forms of unlawful and unfair discrimination.