ICT Support Technician

ALDENHAM SCHOOL; Elstree; On-site; GBP 28,000 - 29,000; Full time

Job summary

A respected educational institution located in Elstree is seeking an experienced IT Support Technician to deliver effective first-line support for hardware and software systems. The ideal candidate will have proven customer-facing IT support experience, effective communication skills, and the ability to work as part of a team. This full-time position requires a commitment to resolving technical issues promptly while supporting the staff and students' learning needs. Responsibilities include collaborating with team members to ensure the IT systems operate efficiently and serve educational purposes.

Qualifications

• Suitable candidates should have proven experience in a customer-facing IT support role.
• Commitment to timely resolution of technical issues is essential.
• Relevant IT skills to ensure efficient operation of ICT systems.

Responsibilities

• Provide efficient and effective 1st line IT support.
• Resolve IT issues collaboratively within a team.
• Ensure IT systems serve staff, pupils, and learning effectively.

Skills

Customer-facing IT support experience

Effective communication skills

Team collaboration

Problem-solving skills

Tools

Hardware systems

Software applications

Job description

Overview

ICT Support Technician at Aldenham School

Details

• Job Reference: EDV/2026/AS/39024
• Location: Elstree, Elstree, Hertfordshire, WD6 3AJ
• Contract Type: Permanent
• Contract Term: Full-Time
• Salary: £28,000.00 - £29,000.00
• Closing Date: 1:00pm, 3rd Feb 2026
• Positions Available: 1
• Interview Date(s): TBC

About this Role

Full time (37.5 hours per week), Full Year

We are looking to recruit a suitably qualified and experienced IT Support Technician to provide efficient and effective 1st line IT support to the Aldenham Foundation inclusive of hardware systems, software applications and all other computer related configurations.

Successful candidates should have proven experience in a customer-facing IT support role and relevant IT skills to ensure that the ICT systems across the foundation operate efficiently and effectively to serve the staff, pupils and learning needs of the school.

Effective communication skills, the ability to work collaboratively within a team to resolve IT issues and a commitment to ensuring technical issues are completed in a timely manner are essential.

The School is committed to safeguarding, promoting British values, promoting the welfare of children and young people and the prevention of extremism and radicalization. We actively oppose any form of discrimination on the grounds of any of the protected characteristics of the Equalities Act.

Related Documents

• Aldenham Applicant Pack_ICT Su...pdf

Contact Details

Julie Campbell
01923851675
[e-mail]

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Open Data obtained from: Department for Education

Elstree, Elstree
Hertfordshire
WD6 3AJ

01923858122
[e-mail]