Hybrid Warranty Claims Manager | Flexible Schedule

FIFE SEAT LTD; Kirkcaldy; Hybrid; GBP 30,000 - 40,000; Part time

Job summary

A leading automotive service provider in Kirkcaldy is seeking an experienced Warranty Claims Manager to oversee warranty operations. This role involves processing claims efficiently while ensuring compliance with Volkswagen Group standards. The position offers a flexible schedule and allows for up to 100% remote administrative work once established. Candidates should have experience in Warranty Administration, proficiency in SAGA/2 and ELSA/ElsaPro, and the ability to manage a flexible workload.

Benefits

Hybrid Working

Flexible Schedule

Qualifications

• Previous experience in Warranty Administration within the Volkswagen Group.
• Proficiency with SAGA/2 and ELSA/ElsaPro is non-negotiable.
• Discipline to manage workload remotely without constant supervision.

Responsibilities

• Daily submission of warranty and goodwill claims via SAGA/2.
• Reconcile warranty payments and investigate unpaid claims.
• Audit job cards to ensure compliance.

Skills

Warranty Administration experience

Proficiency with SAGA/2

Self-Motivated

Tools

SAGA/2

ELSA/ElsaPro

Job description

A leading automotive service provider in Kirkcaldy is seeking an experienced Warranty Claims Manager to oversee warranty operations. This role involves processing claims efficiently while ensuring compliance with Volkswagen Group standards. The position offers a flexible schedule and allows for up to 100% remote administrative work once established. Candidates should have experience in Warranty Administration, proficiency in SAGA/2 and ELSA/ElsaPro, and the ability to manage a flexible workload.