Hybrid Service Scheduler & Coordinator for Engineers

Luton Bennett; Clyst St Mary; Hybrid; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Annual bonus

Pension plan

25 days holiday

Bank holidays

Life Assurance

Discount Benefits Scheme

Laptop

Job summary

Luton Bennett is seeking a Service Coordinator (Scheduler/Controller) in Exeter with hybrid working (3 days in the office, 2 from home). The position offers £31,000 base plus a 10% annual bonus (£35,000 OTE), a 6% employer pension (4% employee), 25 days holiday, life assurance, discount benefits, and a laptop.

You will coordinate service engineers for breakdowns and planned service work, maintain data, plan tasks, and communicate with customers via phone and email.

Qualifications

• Experience in a coordinating, scheduling, controller role.
• IT skills.
• Excellent customer service skills.

Responsibilities

• Liaise and organise service engineers with breakdowns and planned service work.
• Maintain accurate data and documentation.
• Arrange and plan any work required to meet customer needs.
• Provide effective communication to customers via phone and email.
• Liaise with Service Managers to produce service schedules communicating with engineers and customers.

Skills

Coordinating

Scheduling

Customer service

IT skills

Job description

Luton Bennett is seeking a Service Coordinator (Scheduler/Controller) in Exeter with hybrid working (3 days in the office, 2 from home). The position offers £31,000 base plus a 10% annual bonus (£35,000 OTE), a 6% employer pension (4% employee), 25 days holiday, life assurance, discount benefits, and a laptop.

You will coordinate service engineers for breakdowns and planned service work, maintain data, plan tasks, and communicate with customers via phone and email.