Hybrid Service Scheduler & Coordinator | Engineer Liaison

Luton Bennett; Devon and Torbay; Hybrid; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Annual bonus

Pension scheme

25 days holiday

Life assurance

Discount benefits

Laptop

Job summary

Luton Bennett is recruiting a Service Coordinator in Exeter for a hybrid role (3 days in office, 2 days at home). The role offers a £31,000 base salary plus a 10% annual bonus and a £35,000 OTE, with a 6% employer pension and 4% employee pension.

Holiday entitlement is 25 days plus bank holidays, life assurance, discount benefits, and a laptop. Working hours are 8:00 to 16:30 from Monday to Thursday, and 16:00 on Friday.

Qualifications

• Experience in a coordinating, scheduling, controller role.
• Strong IT skills.
• Excellent customer service skills.

Responsibilities

• Liaise and organise service engineers with breakdowns and planned service work
• Maintain accurate data
• Arrange and plan any work required
• Provide effective communication to the customer via phone and email
• Liaise with Service Managers to produce service schedules communicating with engineers and customers

Skills

Coordination

Customer service

IT skills

Job description

Luton Bennett is recruiting a Service Coordinator in Exeter for a hybrid role (3 days in office, 2 days at home). The role offers a £31,000 base salary plus a 10% annual bonus and a £35,000 OTE, with a 6% employer pension and 4% employee pension.

Holiday entitlement is 25 days plus bank holidays, life assurance, discount benefits, and a laptop. Working hours are 8:00 to 16:30 from Monday to Thursday, and 16:00 on Friday.