Hybrid Service Manager - Repairs & Maintenance

LGBT Jobs; Crewe; Hybrid; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Hybrid working model

Job summary

Guinness Property Team in Crewe is seeking an experienced Service Manager to lead the Repairs and Maintenance operation, delivering a high quality responsive repairs service across the area. You will be responsible for shaping a customer focussed, performance driven team and ensuring compliance with building construction standards and safety legislation.

This is a permanent role, 40 hours a week, with a hybrid working model blending office, on-site and home working.

Qualifications

• Trade NVQ level 3 or equivalent.
• NVQ III First Line Management.
• Site Management Safety (SMSTS) desirable.

Responsibilities

• Manage and support an area based operational team in the delivery of a quality Responsive Repairs service.
• Lead, develop and motivate teams to achieve service targets and customer satisfaction.
• Ensure up-to-date knowledge of building construction, housing sector best practice and safety legislation.
• Deliver front line repairs services as part of Guinness Property Team in Crewe.
• Oversee subcontractor management and service delivery through ICT systems.

Skills

Team leadership

Construction knowledge

Safety compliance

Sub-contractor mgmt

Customer service focus

Communication skills

Time management

Management team experience

Front line service delivery

Organisational skills

Education

NVQ level 3 or equivalent

NVQ III First Line Management

Job description

Guinness Property Team in Crewe is seeking an experienced Service Manager to lead the Repairs and Maintenance operation, delivering a high quality responsive repairs service across the area. You will be responsible for shaping a customer focussed, performance driven team and ensuring compliance with building construction standards and safety legislation.

This is a permanent role, 40 hours a week, with a hybrid working model blending office, on-site and home working.