Hybrid Service Coordinator - Manufacturing & Repairs

Confidential; Scarborough; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Private healthcare

Free on-site parking

Hybrid working

Job summary

Confidential is seeking a Service Coordinator to join a busy service operation in the Scarborough area. You will coordinate service and maintenance activities, support engineers and keep customers informed throughout the process.

The role requires strong organisation, the ability to work under pressure and a proactive approach to workload management. Hybrid working is available after training, with flexible start/finish times.

Qualifications

• Experience coordinating engineers, field-based teams, installations, maintenance or service jobs.
• Strong organisational skills with the ability to manage several jobs and priorities.

Responsibilities

• Coordinate service jobs from initial request to completion.
• Ensure engineers, customers and internal teams have the required information.
• Plan and schedule service, maintenance and repair jobs.
• Review daily plans and adjust for urgent/reactive work.
• Keep customers updated on appointments and progress.
• Manage warranty claims and related administration.
• Liaise with Project Managers to coordinate ongoing jobs.

Skills

Organisation

Communication

Planning & Scheduling

Problem-solving

Job description

Confidential is seeking a Service Coordinator to join a busy service operation in the Scarborough area. You will coordinate service and maintenance activities, support engineers and keep customers informed throughout the process.

The role requires strong organisation, the ability to work under pressure and a proactive approach to workload management. Hybrid working is available after training, with flexible start/finish times.