Hybrid Senior IT Infrastructure & Server Engineer

ARCA Consulting Ltd; Rusper; Hybrid; GBP 45,000 - 52,000; Full time

Job summary

ARCA Consulting Ltd seeks a technically strong 3rd line infrastructure professional to support and lead on complex Windows Server, Azure, MECM/ConfigMgr, and Intune environments. You will work with Active Directory, Citrix, VPN, and MFT while ensuring robust security and reliability across cloud and on-premises systems.

The role includes on-call duties and collaboration with Service Desk and IT teams to drive proactive improvements and incident resolution.

Qualifications

• We are looking for a technically strong, hands-on professional at 3rd line level.
• Experience in sizeable corporate/enterprise IT environments is preferred.
• Strong experience with Microsoft Azure Local and Microsoft 365.
• Strong experience with Windows Server and desktop environments.
• Experience with MECM/ConfigMgr and Intune/Endpoint Management is required.
• Good networking and infrastructure troubleshooting skills.
• Experience with SQL Server, Citrix, DNS, VPN, MFT/FTPS/SFTP and enterprise backups would be beneficial.
• Strong communication and ownership from investigation to resolution.

Responsibilities

• Provide hands-on 3rd line infrastructure and technical support, coordinating with Service Desk and IT teams.
• Escalate and troubleshoot complex infrastructure issues to resolution.
• Lead during P1/P2 incidents, coordinating across resolver teams.
• Maintain hybrid Microsoft infrastructure (cloud and on-premises).
• Work with Azure, Entra ID, AD and Microsoft 365.
• Manage end-user compute with MECM/ConfigMgr and Intune.
• Support Windows Server and desktops, including patching and optimisation.
• Work with VMware and Hyper-V virtualization.
• Handle software deployment, provisioning and policy compliance via ConfigMgr and Intune.
• Investigate recurring issues and perform root cause analyses.
• Contribute to infrastructure projects and document standards.

Skills

3rd line support

Troubleshooting

Ownership of issues

Communication

Problem solving

Tools

Active Directory

Azure

Microsoft 365

Windows Server

MECM/ConfigMgr

Intune/Endpoint Management

DNS

VPN

MFT/FTPS/SFTP

Citrix

VMware

Hyper-V

Job description

ARCA Consulting Ltd seeks a technically strong 3rd line infrastructure professional to support and lead on complex Windows Server, Azure, MECM/ConfigMgr, and Intune environments. You will work with Active Directory, Citrix, VPN, and MFT while ensuring robust security and reliability across cloud and on-premises systems.

The role includes on-call duties and collaboration with Service Desk and IT teams to drive proactive improvements and incident resolution.