SaaS Account Manager - Growth & Customer Success (Hybrid)

Gillespie People Solutions Ltd; Glasgow; Hybrid; GBP 42,000 - 52,000; Full time

Benefits offered by this job

Great working environment

Hybrid working

Career development opportunities

Job summary

Gillespie People Solutions Ltd is partnering with a leading Scottish B2B technology company to recruit an Account Manager for the UK and international markets, focusing on building strong, long-term relationships and ensuring customer ROI.

You will manage a portfolio across the UK and beyond, conduct business reviews, and drive revenue growth through collaboration with internal sales teams, while supporting onboarding and product demonstrations.

Qualifications

• Experience in Account Management, Customer Success, Client Services or Relationship Management in a B2B environment.
• Strong communication and relationship-building skills; SAAS familiarity preferred.
• Commercially driven, organised with a proactive mindset and ability to manage multiple priorities.

Responsibilities

• Manage and develop your portfolio of existing customer accounts across the UK and international markets.
• Conduct regular business reviews to understand customer goals and demonstrate ROI.
• Identify and develop account revenue growth plans and collaborate with internal sales teams on expansion opportunities.
• Support onboarding for new customers, delivering product training and demos.

Skills

Account Management

Customer Success

Relationship Management

SAAS experience

Job description

Gillespie People Solutions Ltd is partnering with a leading Scottish B2B technology company to recruit an Account Manager for the UK and international markets, focusing on building strong, long-term relationships and ensuring customer ROI.

You will manage a portfolio across the UK and beyond, conduct business reviews, and drive revenue growth through collaboration with internal sales teams, while supporting onboarding and product demonstrations.