Hybrid Reservations Agent – Hotels & Serviced Apartments

Rockpool Recruitment Limited; Greater London; In loco; GBP 29.000 - 35.000; Tempo pieno

Descrizione del lavoro

Rockpool Recruitment Limited in London is seeking two experienced Reservations Agents to join a specialist accommodation booking company. You will arrange hotels and serviced apartments and manage bookings with a focus on reliability and high service levels.

The role requires calm, professional communication on the phone and by email, excellent attention to detail, and the ability to juggle multiple bookings in a busy environment.

Competenze

• Experience in accommodation booking preferred.
• Serviced apartment or hotel reservations experience ideal.
• Calm, professional on the phone and by email with high accuracy.

Mansioni

• Book accommodation and manage hotel/serviced apartment bookings.
• Coordinate multiple bookings and meet deadlines.
• Respond quickly to changes and keep clients informed.
• Provide reliable service and maintain relationships with hotels.

Conoscenze

Accommodation booking

Hotel reservations

Attention to detail

Phone & email communication

Multi-tasking

Team player

Descrizione del lavoro

Rockpool Recruitment Limited in London is seeking two experienced Reservations Agents to join a specialist accommodation booking company. You will arrange hotels and serviced apartments and manage bookings with a focus on reliability and high service levels.

The role requires calm, professional communication on the phone and by email, excellent attention to detail, and the ability to juggle multiple bookings in a busy environment.