Reservations & Front Desk Pro – London Dining Icon

Hospitality & Catering Solutions; Greater London; On-site; GBP 22,000 - 23,000; Full time

Benefits offered by this job

Competitive hourly rate

5-minute walk from Victoria station

45 hours per week

Refer a friend incentive

Internal training and career developer

Free meals on duty

WSET & Food and drinks certificates

Job summary

Hospitality & Catering Solutions in London is seeking a Reservations and Reception Agent to join a renowned restaurant and events group. You will manage reservations and guest reception across head office and front-of-house, using OpenTable or similar systems to ensure smooth seating and exceptional guest experiences.

The role requires excellent English, the ability to build strong relationships, and composure under pressure during busy periods, including evenings and weekends.

Qualifications

• Experience in award-winning restaurants or high-profile event companies.
• Excellent written and spoken English.
• Ability to build strong relationships with guests and colleagues.
• Thrives under pressure in a fast-paced front desk and reservations environment.

Responsibilities

• Manage reservations across head office and front desk in a busy restaurant group.

Skills

Excellent English

Customer service experience

Relationship building

Front desk experience

Tools

OpenTable

Quadranet

Collins

Job description

Hospitality & Catering Solutions in London is seeking a Reservations and Reception Agent to join a renowned restaurant and events group. You will manage reservations and guest reception across head office and front-of-house, using OpenTable or similar systems to ensure smooth seating and exceptional guest experiences.

The role requires excellent English, the ability to build strong relationships, and composure under pressure during busy periods, including evenings and weekends.