Hybrid: Remote Italian-Speaking Customer Service Advisor

Advancing People; Nottingham; Hybrid; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Company benefits

Job summary

Advancing People Multilingual Ltd is recruiting for an Italian Speaking Customer Service Advisor on a hybrid basis with 2 days in Nottingham City Centre and 3 days remote.

You will handle customer inquiries via phone, live chat and email, primarily for Italian-speaking markets, delivering high quality service and processing orders.

Full training provided for a permanent role with a salary of £26,000 per year, plus attractive company benefits and clear progression opportunities.

Qualifications

• Fluent in Italian.
• Proven customer service experience in retail or business setting.
• Excellent oral and written communication skills.
• Strong customer focus and professional approach.
• Able to work effectively as part of a team.

Responsibilities

• Deliver high quality customer service.
• Assist with new customer inquiries.
• Process orders via telephone, fax, email or internet.
• Be proactive in customer retention.

Skills

Fluent Italian

Customer service

Communication

Teamwork

Computer skills

Positive attitude

Job description

Advancing People Multilingual Ltd is recruiting for an Italian Speaking Customer Service Advisor on a hybrid basis with 2 days in Nottingham City Centre and 3 days remote.

You will handle customer inquiries via phone, live chat and email, primarily for Italian-speaking markets, delivering high quality service and processing orders.

Full training provided for a permanent role with a salary of £26,000 per year, plus attractive company benefits and clear progression opportunities.