Hybrid Quote & Configuration Specialist

ingrammicro; Milton Keynes; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

AXA Health Insurance and Dental Plan

Rising holiday allowance

Birthday day off

Employee Referral Bonus

Employee discounts and wellness perks

Modern offices with breakout spaces

Development opportunities and training

Job summary

Ingram Micro in Milton Keynes is seeking a Detail‑oriented Quote & Configuration Specialist to support the sales team. The role focuses on quotes, orders, and contracts, ensuring accurate processing and timely updates across CRM/ERP systems.

You’ll collaborate with sales, technical, and logistics teams to address inquiries, monitor progress, and uphold high standards of documentation and customer service in a fast-paced environment.

Qualifications

• Previous experience in an administrative role, ideally within a sales or customer service setting.
• Good communication skills, both verbal and written, to connect effectively with customers and internal teams.
• Excellent problem-solving and analytical abilities to handle challenges proactively.
• The ability to work independently while contributing to team goals.
• Basic understanding of sales principles and customer service practices.
• Familiarity with CRM or ERP systems and an interest in technology.

Responsibilities

• Managing day-to-day administration of customer accounts with precision and care.
• Validating and maintaining essential documentation and electronic records.
• Processing customer quotes, orders, and contracts efficiently to meet deadlines.
• Supporting cross-selling and upselling of our products and services.
• Liaising with sales, technical, and logistics teams to address customer inquiries and ensure smooth operations.
• Monitoring order progress, resolving order-related issues, and providing timely updates to stakeholders.
• Continuously improving product knowledge to enhance profitability and customer satisfaction.

Skills

Administrative experience

Communication skills

Problem-solving

Independent worker

Sales principles

CRM/ERP systems

Job description

Ingram Micro in Milton Keynes is seeking a Detail‑oriented Quote & Configuration Specialist to support the sales team. The role focuses on quotes, orders, and contracts, ensuring accurate processing and timely updates across CRM/ERP systems.

You’ll collaborate with sales, technical, and logistics teams to address inquiries, monitor progress, and uphold high standards of documentation and customer service in a fast-paced environment.