Hybrid Project Coordinator — Participant Experience & Logistics

EF Education First; Dacorum; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A global education organization is seeking a Project Coordinator to oversee participant experiences during Executive Education programs. This role involves managing logistics, organizing materials, and effectively communicating with participants to ensure a seamless journey from onboarding to program completion. The ideal candidate will have a degree, a customer-centric mindset, and strong organizational as well as communication skills. A positive attitude towards team collaboration and technology is crucial for success in this dynamic environment.

Benefits

Office gym

Cycle scheme

Private Medical Insurance

Private pension scheme

Loan for annual travel passes

Qualifications

• Degree or equivalent with good academic track record.
• Experience in customer service to enhance participant experience.
• Confident with technologies like Zoom and Microsoft Teams.

Responsibilities

• Manage participant journey from welcome pack to final certificate.
• Organize materials and liaise with project managers.
• Host orientation calls and respond to participant queries.

Skills

Customer service experience

Communication skills

Technology proficiency (Zoom, Microsoft Teams)

Organizational skills

Education

Degree or equivalent qualification

Tools

Salesforce

Opera

Monday.com

Job description

A global education organization is seeking a Project Coordinator to oversee participant experiences during Executive Education programs. This role involves managing logistics, organizing materials, and effectively communicating with participants to ensure a seamless journey from onboarding to program completion. The ideal candidate will have a degree, a customer-centric mindset, and strong organizational as well as communication skills. A positive attitude towards team collaboration and technology is crucial for success in this dynamic environment.