Hybrid Operations Admin & Data Support Specialist

Homes For Students; Liverpool; Hybrid; GBP 22,000 - 26,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Retail discounts

Birthday leave

Car leasing

Cycle-to-work

Charity days

Hybrid remote working

Job summary

Homes For Students is seeking an Operational Support Administrator to join the central support team. The role focuses on efficient administration, data management, and query resolution, ensuring tasks align with KPIs and quality standards.

The position is on a 40-hour week, Monday to Friday, with hybrid remote working options. You will collaborate across departments and contribute to process improvements while supporting IT systems and reports.

Qualifications

• Experience in administration, banking or high-volume processing is advantageous.
• Experience in hospitality or accommodation setting is advantageous.
• Data inputting to high accuracy standards.
• Experience with multiple systems and varied information.

Responsibilities

• Dealing with day-to-day correspondence by post, email or telephone calls.
• Data entry and manipulation.
• Creating and maintaining documentation e.g. spreadsheets, digital records, procedures.
• Handling and resolving queries from internal stakeholders (Finance, Property Teams, 3rd Parties).
• Producing reports, data and information as needed.
• Managing multiple Outlook inboxes for task management.
• Building relationships with 3rd party service providers.
• Ensuring work trackers reflect current statuses.
• Supporting ad-hoc projects in areas of expertise.
• Working with different IT systems and technology.

Skills

Data entry

High accuracy

Multi-tasking

Communication skills

Problem solving

Customer service

Independent worker

Attention to detail

Prioritisation

Ownership

Tools

Microsoft packages

Workflow management tools

Job description

Homes For Students is seeking an Operational Support Administrator to join the central support team. The role focuses on efficient administration, data management, and query resolution, ensuring tasks align with KPIs and quality standards.

The position is on a 40-hour week, Monday to Friday, with hybrid remote working options. You will collaborate across departments and contribute to process improvements while supporting IT systems and reports.