Hybrid Lead Generation Specialist - Retail (12-month)

Response Personnel Ltd; Milton Keynes; Híbrido; GBP 17.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Full training

Career progression

Supportive team

Benefits package

Descripción de la vacante

Response Personnel Ltd is recruiting a Lead Generation Retail Specialist for a hybrid role (3 days WFH, 2 days on site) in Milton Keynes. You will contact customers via outbound calls and live chat, generating high-quality sales leads for a nationwide retail network while ensuring FCA and GDPR compliance.

The role requires sales or customer service experience, strong communication, and the ability to meet performance targets. Training and a supportive team environment are provided.

Formación

• Experience in sales, customer service or lead generation.
• Excellent communication and relationship-building skills.
• Confidence working toward performance and conversion targets.
• Attention to detail and compliance awareness.
• Ability to work independently and collaboratively.

Responsabilidades

• Contact prospective and existing customers via outbound telephone and live chat.
• Build rapport quickly and identify customer requirements.
• Generate quality sales leads for the retailer network.
• Provide accurate information on vehicles, products and offers.
• Ensure interactions comply with FCA and GDPR requirements.
• Maintain accurate customer records and lead information.
• Deliver high standard of customer service and quality.
• Build relationships with internal stakeholders and retailer network.

Conocimientos

Lead generation

Sales

Customer service

Outbound calls

Live chat

Compliance

Descripción del empleo

Response Personnel Ltd is recruiting a Lead Generation Retail Specialist for a hybrid role (3 days WFH, 2 days on site) in Milton Keynes. You will contact customers via outbound calls and live chat, generating high-quality sales leads for a nationwide retail network while ensuring FCA and GDPR compliance.

The role requires sales or customer service experience, strong communication, and the ability to meet performance targets. Training and a supportive team environment are provided.