Hybrid L&D Programs Coordinator

Assystem; Warrington; Hybrid; GBP 28,000 - 38,000; Full time

Job summary

Assystem is seeking an experienced Administrator/Coordinator to support its Learning & Development team in the UK. You will coordinate classroom and virtual training, manage learner communications, arrange with training providers, and help ensure learners, colleagues and suppliers have the information and support they need.

Reporting to the Learning & Development Manager, you’ll plan ahead, track deadlines, maintain secure training records, and identify gaps to establish practical processes that

Qualifications

• Proven experience in a training or Learning & Development environment, coordinating learning activities and supporting learners, colleagues and training providers.
• Experience establishing and implementing processes, with clear examples of what you introduced, why it was needed and how it improved delivery.
• Proactive organisation: planning ahead, identifying dependencies, anticipating problems and taking action before they affect delivery.
• Successful management of competing priorities, using your own judgement to keep activities on track and maintain accuracy under pressure.
• Accurate record keeping and reporting, including handling confidential information appropriately and producing reliable written and numerical information.
• Strong communication and customer service, building effective working relationships and responding clearly and promptly to queries.
• Confident use of Excel, Word, PowerPoint and L&D tools, with the ability to maintain shared information and learn new systems.

Responsibilities

• Coordinating classroom and virtual training, including scheduling, learner communications and arrangements with training providers.
• Maintaining accurate, secure training records, gathering learner feedback and collating evaluations to inform improvements.
• Maintaining the approved supplier list, raising purchase orders and liaising with finance to ensure delivery is paid on time.
• Maintaining L&D project plans, tracking deadlines and actions, and coordinating skills review meetings.
• Establishing and maintaining systems and processes that help the team deliver projects to agreed timescales.
• Maintaining accurate L&D information on SharePoint and the knowledge network, and responding to queries with clear guidance on policies and processes.
• You’ll work closely with colleagues across the People Function, Technical Governance and Quality, Health, Safety and Environment, sharing information and anticipating upcoming requirements.

Skills

Training experience

Organisational skills

Communication

Process improvement

Record keeping

Excel/Office tools

Education

A Level 3 qualification in Business Administration

Tools

Excel

Word

PowerPoint

SharePoint

L&D tools

Job description

Assystem is seeking an experienced Administrator/Coordinator to support its Learning & Development team in the UK. You will coordinate classroom and virtual training, manage learner communications, arrange with training providers, and help ensure learners, colleagues and suppliers have the information and support they need.

Reporting to the Learning & Development Manager, you’ll plan ahead, track deadlines, maintain secure training records, and identify gaps to establish practical processes that