Hybrid Junior Client Support & Benefits Administrator

National African-American Insurance Association (NAAIA); Birmingham; Hybrid; GBP 18,000 - 25,000; Full time

Job summary

A leading professional services firm in Birmingham is seeking a Trainee Client Support Administrator to offer essential support in managing employee benefits. This role involves working closely with clients, processing renewals, and preparing recommendations, making it a perfect opportunity for those starting a career in Financial Services. The ideal candidate should have 5 GCSEs, excellent communication skills, and a keen interest in developing their career in a supportive environment. A comprehensive training program and career development opportunities are included.

Benefits

Comprehensive training program

Apprenticeship opportunities

Career mobility and advancement opportunities

Qualifications

• 5 GCSEs at Grades 9-4 (including English & Maths) required.
• Right to Work in the UK required.
• Previous experience in a client/customer-facing role preferred.
• Good understanding of Microsoft applications including Excel, Word, and Outlook.
• Excellent written and oral communication skills necessary.

Responsibilities

• Provide account support to clients for employee benefits.
• Gather, organize, and analyze data to manage client benefit schemes.
• Respond to client and provider queries.
• Attend client meetings as required.

Skills

Communication skills

Microsoft Excel

Customer service

Organizational skills

Education

5 GCSEs at Grades 9-4 (including English & Maths)

Tools

Microsoft Word

Microsoft Outlook

Job description

A leading professional services firm in Birmingham is seeking a Trainee Client Support Administrator to offer essential support in managing employee benefits. This role involves working closely with clients, processing renewals, and preparing recommendations, making it a perfect opportunity for those starting a career in Financial Services. The ideal candidate should have 5 GCSEs, excellent communication skills, and a keen interest in developing their career in a supportive environment. A comprehensive training program and career development opportunities are included.