Senior IT Service Transition Lead

Government Recruitment Service; Salford; Hybrid; GBP 56,000 - 69,000; Full time

Benefits offered by this job

Hybrid work pattern (2 days remote)

Job summary

Government Recruitment Service is seeking a Lead Service Transition Manager in Salford. You will ensure designs for new or changed IT services are supported by the resources needed to operate and manage the service, meeting availability, reliability and performance standards.

You will liaise with senior management and cross-functional teams, acting as the bridge between projects/programmes and ongoing service operation, while producing high-quality documentation and deliverables.

Qualifications

• Designing new services and managing material change to existing services.
• Producing high quality deliverables in varied contexts/environments.
• Applying a structured and methodical approach to problem solving.
• Applying broad technical knowledge to inform Service Design and Transition activities.

Responsibilities

• Ensure IT service designs are supported by the resources required to operate and manage the service.
• Bridge between projects/programmes and the operation/support teams.
• Communicate and set expectations with stakeholders internal and external to the team and Home Office.

Skills

Service design

Service transition

Stakeholder communication

Documentation

Problem solving

Job description

Government Recruitment Service is seeking a Lead Service Transition Manager in Salford. You will ensure designs for new or changed IT services are supported by the resources needed to operate and manage the service, meeting availability, reliability and performance standards.

You will liaise with senior management and cross-functional teams, acting as the bridge between projects/programmes and ongoing service operation, while producing high-quality documentation and deliverables.