487734 Lead Service Transition Manager

Government Recruitment Service; Glasgow; Hybrid; GBP 56,000 - 69,000; Full time

Benefits offered by this job

Disability Confident employer scheme

Job summary

Government Recruitment Service is seeking a Lead Service Transition Manager in Glasgow. You will ensure that designs for new or changed IT services are supported by the resources needed to operate and manage the service, meeting availability and performance standards while adhering to government requirements.

The role emphasizes governance, documentation, and bridging projects with operations. The position is hybrid (2 days remote) in Glasgow, with a permanent contract reflecting government

Qualifications

• Designing new services and managing material change to existing services.
• Producing high quality deliverables in various contexts.
• Applying structured, methodical problem solving.
• Communicating expectations with stakeholders internal and external.
• Awareness of Disability Confident employer scheme.

Responsibilities

• Ensure designs for new or changed IT services are resourced to operate and manage the service.
• Bridge between projects/programmes and operation/support of ongoing services.
• Apply control and rigour to IT service implementation and availability.

Skills

Service transition

IT service design

Change management

Documentation

Stakeholder communication

Problem solving

Disability Confident

Job description

As a Lead Service Transition Manager, you will be part of a team who is accountable for ensuring that any designs for new or changed IT services are supported by the required resources necessary to operate and manage the service; deliver required levels of availability, reliability and performance; adhere to relevant industry, government and Home Office standards; are robust and affordable and are comprehensive and forward looking

Building on extensive experience in the area, you will apply control and rigour to the implementation of IT services, supporting the continued availability and effectiveness of IT Services. You will play a key role liaising with senior management and other teams with a view of the bridge between projects/programmes and the operation/support of the ongoing services.

Designing new services, managing material change to existing services and creating associated documentation.Producing high quality deliverables in a variety of contexts / environments.Applying a structured and methodical approach to problem solving.Applying a broad range of technical knowledge and skills to inform and deliver Service Design and Transition activities.Effectively communicating and setting expectations, with stakeholders, both internal and external to your direct team and the Home Office.

Proud member of the Disability Confident employer scheme

487734 Lead Service Transition Manager

Company: Government Recruitment Service Salary: from £62,732 a year Hours: Full-time Location: Glasgow Working pattern: Hybrid - 2 days remote Job type: Permanent Posting date: 4 Nov 2026 Closing date: 16 Nov 2026

Summary

As a Lead Service Transition Manager, you will be part of a team who is accountable for ensuring that any designs for new or changed IT services are supported by the required resources necessary to operate and manage the service; deliver required levels of availability, reliability and performance; adhere to relevant industry, government and Home Office standards; are robust and affordable and are comprehensive and forward looking

Building on extensive experience in the area, you will apply control and rigour to the implementation of IT services, supporting the continued availability and effectiveness of IT Services. You will play a key role liaising with senior management and other teams with a view of the bridge between projects/programmes and the operation/support of the ongoing services.

Essential requirements

Designing new services, managing material change to existing services and creating associated documentation.Producing high quality deliverables in a variety of contexts / environments.Applying a structured and methodical approach to problem solving.Applying a broad range of technical knowledge and skills to inform and deliver Service Design and Transition activities.Effectively communicating and setting expectations, with stakeholders, both internal and external to your direct team and the Home Office.

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

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