Hybrid IT Field Application Specialist – Remote & Travel

bioMérieux SA; Basingstoke; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

bioMérieux SA is seeking an IT Field Application Specialist to join the Customer Service team. The role is field-based with about 50% remote work and travel across the UK, ideally based in North England or Scotland.

You will install and support data and IT solutions like VILINK, MYLA/MAESTRIA, and CLARION, interfacing with LIMS and other systems. You will configure interfaces, provide on-site or remote support, and help with system launches and customer training to ensure seamless laboratory

Qualifications

• Customer orientation and solutions minded approach in a changing environment.
• Experience with clinical information system interoperability concepts is valuable.
• Familiarity with LIS/HIS and middleware interfacing helps integration with lab systems.

Responsibilities

• Install and support bioMérieux Data & IT Solutions, ensuring reliable hardware/software connectivity.
• Consult with clients on system context, hardware and network configuration; install, configure and upgrade solutions.
• Provide high-level technical support remotely, by phone, and on-site lab IT support.

Skills

Customer orientation

Adaptability

Lab IT workflow knowledge

Education

Bachelor's degree in computer sciences or equivalent

Tools

LIS/HIS systems

Middleware interfacing

Networking protocols

IT security

Job description

bioMérieux SA is seeking an IT Field Application Specialist to join the Customer Service team. The role is field-based with about 50% remote work and travel across the UK, ideally based in North England or Scotland.

You will install and support data and IT solutions like VILINK, MYLA/MAESTRIA, and CLARION, interfacing with LIMS and other systems. You will configure interfaces, provide on-site or remote support, and help with system launches and customer training to ensure seamless laboratory