Hybrid Internal Account Manager – Client Support (IT MSP)

Confidential; King's Lynn; Hybrid; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Private health insurance

25 days holiday

Bank holidays

Job summary

Confidential is seeking an Internal Account Manager/Client Support to nurture and expand relationships across a UK mid-market to enterprise health and social care client base. The role involves addressing urgent client issues, managing vendor relationships, and coordinating quotes to advise on IT products and services.

The position is predominantly home-based with one day a week in the Kings Lynn offices and occasional travel to client sites.

Qualifications

• Experience in client relationship management.
• Vendor management experience.
• Ability to coordinate quotes and advise on IT products.

Responsibilities

• Manage client relationships within the customer base.
• Respond to urgent client issues quickly.
• Coordinate with vendors/partners to support client needs.

Skills

Client relationship management

Vendor management

Quoting support

IT products knowledge

Tools

CRM system

Quoting tools

Job description

Confidential is seeking an Internal Account Manager/Client Support to nurture and expand relationships across a UK mid-market to enterprise health and social care client base. The role involves addressing urgent client issues, managing vendor relationships, and coordinating quotes to advise on IT products and services.

The position is predominantly home-based with one day a week in the Kings Lynn offices and occasional travel to client sites.