Strategic IT Account Manager (MSP & SaaS) – Hybrid

Computerworld Personnel Ltd; Bristol; Hybrid; GBP 30,000 - 45,000; Full time

Benefits offered by this job

31 days holiday

Life Insurance

Discounted Tech

Electric car salary sacrifice scheme

Hybrid working

Job summary

Digital Account Manager position in the UK with Computerworld Personnel Ltd. The role focuses on managing and expanding IT MSP or SaaS client accounts, driving adoption of technology solutions and identifying new business opportunities.

You should be proactive, highly engaged, and comfortable working with diverse teams in a client-facing environment. This hybrid role offers progression and a pathway to senior client management.

Qualifications

• Experience delivering technology solutions to business clients.
• Strong communication and account management skills.
• Experience improving client adoption of tools and processes.
• Familiarity with a range of IT products and services.

Responsibilities

• Manage and grow a portfolio of existing customer accounts.
• Identify and develop new business opportunities.
• Build strong client relationships and act as a trusted advisor.
• Collaborate with internal teams to deliver tailored technology solutions.
• Maintain CRM records, pipeline activity and forecasts.
• Deliver client presentations and demonstrations.

Skills

IT MSP or SaaS experience

Proactive with good communication

Transformation and digital tools

Familiar with IT products

Job description

Digital Account Manager position in the UK with Computerworld Personnel Ltd. The role focuses on managing and expanding IT MSP or SaaS client accounts, driving adoption of technology solutions and identifying new business opportunities.

You should be proactive, highly engaged, and comfortable working with diverse teams in a client-facing environment. This hybrid role offers progression and a pathway to senior client management.