Hybrid HR Ops Coordinator - Process & Compliance

Verisure; Sunderland; Hybrid; GBP 26,000 - 34,000; Full time

Job summary

Verisure in Newcastle upon Tyne is seeking an organised HR Operations Coordinator to support the day-to-day HR processes. You will handle employee queries, maintain records, and ensure compliance across the employee lifecycle in a structured, process-driven environment.

The role offers hybrid working (3 days in office, 2 days at home) and an opportunity to identify improvements and own key HR processes while delivering high-quality service.

Qualifications

• Experience in HR administration or HR operations.
• Strong attention to detail and excellent organisation skills.
• Experience managing a busy workload and prioritising tasks effectively.
• Confidence handling confidential employee information.
• Strong written and verbal communication skills.
• A process-driven approach with a willingness to improve how things are done.

Responsibilities

• Provide day-to-day HR operational support across the employee lifecycle.
• Manage and respond to employee and manager queries through the HR ticketing system.
• Process HR administration including absence updates, job changes, payroll queries and general employee requests.
• Maintain accurate employee records within Workday.
• Process HR documentation through systems such as Adobe Sign.
• Support Right to Work and DBS audit activity.
• Maintain accurate compliance records including visa tracking.
• Assist with HR reporting and data preparation.
• Support internal audits and ensure HR records remain accurate and compliant.
• Complete regular data checks to ensure information within Workday remains accurate.
• Support HR system updates, testing and improvements.
• Help review and improve HR processes, documentation and ways of working.
• Identify recurring queries or issues and support solutions.

Skills

HR administration

Attention to detail

Time management

Communication skills

Confidentiality

Tools

Workday

Adobe Sign

Job description

Verisure in Newcastle upon Tyne is seeking an organised HR Operations Coordinator to support the day-to-day HR processes. You will handle employee queries, maintain records, and ensure compliance across the employee lifecycle in a structured, process-driven environment.

The role offers hybrid working (3 days in office, 2 days at home) and an opportunity to identify improvements and own key HR processes while delivering high-quality service.