Hybrid Housing Manager – Build Safe, Welcoming Communities

Home Group Limited; Kettering; Hybrid; GBP 29,000 - 33,000; Full time

Benefits offered by this job

Mileage paid

Enhanced DBS paid

34 days annual leave

Pension contribution matching

Job summary

Home Group Limited is seeking a Housing Manager to build trusted relationships in the Kettering area and manage housing issues from first contact to resolution. This role involves addressing anti-social behaviour, inspecting estates, and working with contractors to ensure homes are compliant.

You will partner with colleagues and external partners to support customers and safeguard income for reinvestment. The position is temporary (6 months), full-time (37.5 hpw) with a hybrid pattern: three

Qualifications

• Experience in housing management or similar customer-focused role.
• Confidence managing anti-social behaviour and complex customer situations.
• Knowledge of housing law, safeguarding, and sustaining tenancies.
• Strong organisational skills and ability to own tasks from start to finish.

Responsibilities

• Build trusted relationships with customers across your patch and local communities.
• Take ownership of housing issues from first contact through to resolution.
• Manage anti-social behaviour cases early to keep neighbourhoods safe and welcoming.
• Carry out estate inspections and work with contractors to keep homes compliant.
• Work with partners to support customers and protect income for reinvestment.

Skills

Housing management

Customer service

Problem solving

Organization

Job description

Home Group Limited is seeking a Housing Manager to build trusted relationships in the Kettering area and manage housing issues from first contact to resolution. This role involves addressing anti-social behaviour, inspecting estates, and working with contractors to ensure homes are compliant.

You will partner with colleagues and external partners to support customers and safeguard income for reinvestment. The position is temporary (6 months), full-time (37.5 hpw) with a hybrid pattern: three