Community Housing Manager: Safe, Welcoming Neighbourhoods

Home Group; Milton Keynes; Hybrid; GBP 29,000 - 35,000; Full time

Benefits offered by this job

34 days leave

Mileage-paid

Enhanced DBS paid

Instant pay with Stream

Pension matching

Life insurance

Volunteering days

Employee discounts

Job summary

Home Group is seeking a committed housing professional to build trusted relationships across Milton Keynes, owning housing issues from first contact to resolution and addressing anti-social behaviour to keep communities safe and welcoming.

You will conduct estate inspections, work with contractors, and collaborate with partners to protect income for reinvestment. The role supports flexible hybrid working and a long-term career path within Home Group.

Qualifications

• Experience in housing management or a similar customer focused role.
• Knowledge of housing law, safeguarding, and sustaining tenancies.
• Confidence managing anti-social behaviour and complex customer situations.
• Strong organisation skills and take ownership from start to finish.

Responsibilities

• Build trusted relationships with customers across your patch and local communities.
• Take ownership of housing issues from first contact through to resolution.
• Manage anti-social behaviour cases early to keep neighbourhoods safe and welcoming.
• Carry out estate inspections and work with contractors to keep homes compliant.
• Work with partners to support customers and protect income for reinvestment.

Skills

Housing management

Customer service

Anti-social behaviour handling

Organisation skills

Job description

Home Group is seeking a committed housing professional to build trusted relationships across Milton Keynes, owning housing issues from first contact to resolution and addressing anti-social behaviour to keep communities safe and welcoming.

You will conduct estate inspections, work with contractors, and collaborate with partners to protect income for reinvestment. The role supports flexible hybrid working and a long-term career path within Home Group.