Hybrid Housing Manager — Build Safe, Welcoming Communities

Home Group; Kettering; Híbrido; GBP 29.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

34 days leave (incl. bank holidays)

Volunteer days

Pension contributions

Life insurance 3x salary

Instant pay access

Employee discounts

Descripción de la vacante

Home Group in the United Kingdom is recruiting for a hybrid full-time role based around Kettering. You will build trusted relationships with customers, take ownership of housing issues from first contact to resolution, and help keep neighbourhoods safe by managing anti-social behaviour.

You'll inspect estates, work with contractors to keep homes compliant, and collaborate with partners to protect income for reinvestment.

Formación

• Experience in housing management or similar customer-focused role.
• Ability to manage anti-social behaviour and complex customer situations.
• Knowledge of housing law, safeguarding, and sustaining tenancies.

Responsabilidades

• Build trusted relationships with customers across your patch and local communities.
• Take ownership of housing issues from first contact through to resolution.
• Manage anti-social behaviour cases early to keep neighbourhoods safe and welcoming.
• Carry out estate inspections and work with contractors to keep homes compliant.
• Work with partners to support customers and protect income for reinvestment.

Conocimientos

Housing management experience

Anti-social behaviour handling

Organisation

Customer service

Herramientas

Enhanced DBS check

Descripción del empleo

Home Group in the United Kingdom is recruiting for a hybrid full-time role based around Kettering. You will build trusted relationships with customers, take ownership of housing issues from first contact to resolution, and help keep neighbourhoods safe by managing anti-social behaviour.

You'll inspect estates, work with contractors to keep homes compliant, and collaborate with partners to protect income for reinvestment.