Hybrid Home Service Coordinator – Customer-First

Aspire Housing Limited; Newcastle upon Tyne; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Team impact

Equality & inclusion

22 days holiday

Employee assistance programme

Training & development

Benefits platform

Holiday buy

Pension scheme

Wellbeing provisions

Job summary

Aspire Housing is seeking a Home Service Coordinator to deliver a seamless, customer-focused service across housing maintenance and related workstreams. You will coordinate appointments, liaise with customers, contractors and internal teams, and ensure information is communicated clearly at every step.

The role emphasizes organisation, strong IT skills, and a commitment to delivering safe, decent homes. Hybrid working with a salary of £29,812.13 per year for 37 hours weekly.

Responsibilities

• Coordinate activities from start to finish, ensuring appointments are scheduled effectively and work progresses smoothly.
• Provide essential operational and administrative support across maintenance services, maintaining accurate systems data and reporting.

Job description

Aspire Housing is seeking a Home Service Coordinator to deliver a seamless, customer-focused service across housing maintenance and related workstreams. You will coordinate appointments, liaise with customers, contractors and internal teams, and ensure information is communicated clearly at every step.

The role emphasizes organisation, strong IT skills, and a commitment to delivering safe, decent homes. Hybrid working with a salary of £29,812.13 per year for 37 hours weekly.