Hybrid Fleet Administrator - Data, Reporting & Ops

Serco Limited; Park Central; Hybrid; GBP 26,000 - 31,000; Full time

Benefits offered by this job

Hybrid working

Pension scheme (up to 6%)

25 days holiday + bank holidays

Internal courses & apprenticeships

Employee Assistance Programme

Job summary

Serco Limited is seeking a Fleet Administrator in Solihull to provide efficient administrative support that keeps fleet operations running smoothly. You will work with colleagues, managers and suppliers to ensure accurate data, high-quality customer service and effective business reporting, contributing to operational excellence across the business.

This hybrid role offers three days in the office and two days at home with standard hours 8:00 am to 4:00 pm, allowing some flexibility.

Qualifications

• Strong administrative background required.
• Excellent Excel skills and experience.
• Ability to work effectively as part of a team.
• Strong collaborative approach with ability to build relationships and contribute to a developing team environment.
• Excellent written and verbal communication skills.
• Proactive approach to problem-solving and maintaining accurate data.

Responsibilities

• Provide effective fleet administration support and customer service to colleagues across the business.
• Maintain accurate records within the Fleet Management System to support reporting and compliance requirements.
• Generate, manage and review data imports and exports, ensuring information is complete and accurate.
• Work with external suppliers and their systems, investigating and resolving issues to minimise business risk.
• Communicate with drivers, managers and suppliers, handling queries and escalating issues when appropriate.
• Produce reports and collate information to support management reporting and business decision-making.
• Support continuous improvement activities that help streamline processes and improve service delivery.

Skills

Strong administrative background

Excel skills

Teamwork & collaboration

Excellent written & verbal comms

Proactive data management

Tools

Excel

Job description

Serco Limited is seeking a Fleet Administrator in Solihull to provide efficient administrative support that keeps fleet operations running smoothly. You will work with colleagues, managers and suppliers to ensure accurate data, high-quality customer service and effective business reporting, contributing to operational excellence across the business.

This hybrid role offers three days in the office and two days at home with standard hours 8:00 am to 4:00 pm, allowing some flexibility.