Hybrid Entry-Level Customer Support | Training & Growth

Confidential; Newbury; Hybrid; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Full training

Career progression

Bonus scheme

Hybrid work

On-site parking

Benefits package

Job summary

Adecco Group UK & Ireland is hiring an Entry Level Customer Support Advisor in Newbury. This role offers full training and regular salary reviews, with a clear path for progression and a company bonus scheme.

You will handle customer calls and emails, assist with technical queries, and support the sales team. Hybrid work is introduced after probation, plus free on-site parking and a comprehensive benefits package.

Qualifications

• Clear communication skills (written and verbal).
• Eagerness to learn and develop new skills.
• Competent with Word, Excel, and email.
• Good organisation and time management.

Responsibilities

• Handle inbound and outbound customer calls.
• Respond to emails and support inquiries.
• Assist customers with technical queries (training provided).
• Liaise with mobile network providers to resolve issues.
• Support the sales team with product questions.
• Manage and update customer support tickets.

Skills

Communication

Learner mindset

Computer skills

Organization

Job description

Adecco Group UK & Ireland is hiring an Entry Level Customer Support Advisor in Newbury. This role offers full training and regular salary reviews, with a clear path for progression and a company bonus scheme.

You will handle customer calls and emails, assist with technical queries, and support the sales team. Hybrid work is introduced after probation, plus free on-site parking and a comprehensive benefits package.