Hybrid Customer Support Specialist

TSG UK; Basildon; Hybrid; GBP 25.000 - 31.000; Vollzeit

Benefits dieser Stelle

Pension (Salary Sacrifice)

Healthcare Scheme

20 days annual leave, plus bank hedays

Life Assurance

Company discount scheme

Zusammenfassung

TSG UK in Basildon is seeking a supportive and experienced Customer Service Representative to join our busy Service Support team. You will be the first point of contact for inbound communications from our clients, responding to calls and emails, and updating a variety of customer portals.

This is a permanent staff role, open to applicants in or around Basildon. We offer hybrid working after initial training in the office, plus pension, healthcare, and a range of benefits to support your

Qualifikationen

• Strong customer service background with a focus on attentiveness and communication.
• Good working knowledge of Outlook and Excel for daily tasks.
• Able to respond professionally via calls and emails and manage portals.

Aufgaben

• Handle inbound calls and emails from clients promptly and professionally.
• Update a variety of customer portals and records.
• Coordinate with field-based service teams to ensure smooth operations.

Kenntnisse

Customer service

Outlook

Excel

Communication

Jobbeschreibung

TSG UK in Basildon is seeking a supportive and experienced Customer Service Representative to join our busy Service Support team. You will be the first point of contact for inbound communications from our clients, responding to calls and emails, and updating a variety of customer portals.

This is a permanent staff role, open to applicants in or around Basildon. We offer hybrid working after initial training in the office, plus pension, healthcare, and a range of benefits to support your