Hybrid Field Service Support Specialist

Tsg Uk Solutions Ltd; Basildon; Híbrido; GBP 25.000 - 31.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Pension (Salary Sacrifice)

Healthcare Scheme

20 days annual leave + bank holidays

Life Assurance

Company discount scheme

Descripción de la vacante

TSG UK Solutions Ltd is seeking a Customer Service Representative to join the busy Service Support team in the Basildon area. The role involves handling inbound calls and emails, updating customer portals, and keeping colleagues informed for smooth field operations.

Hybrid working is available after initial training in the office. The ideal candidate has strong customer service experience and working knowledge of Outlook and Excel, with excellent communication and attention to detail.

Formación

• Strong customer service background.
• Proficient with Outlook and Excel.
• Excellent communication skills and attention to detail.

Responsabilidades

• Handle inbound calls and emails from clients.
• Update customer portals and systems.
• Coordinate with field-based service teams to ensure smooth delivery.

Conocimientos

Customer service

Communication

Attention to detail

Team support

Herramientas

Outlook

Excel

Descripción del empleo

TSG UK Solutions Ltd is seeking a Customer Service Representative to join the busy Service Support team in the Basildon area. The role involves handling inbound calls and emails, updating customer portals, and keeping colleagues informed for smooth field operations.

Hybrid working is available after initial training in the office. The ideal candidate has strong customer service experience and working knowledge of Outlook and Excel, with excellent communication and attention to detail.