Hybrid Customer Solutions Specialist

Wolseley UK Limited

Warwick

Hybrid

GBP 26,000 - 32,000

Full time

3 days ago

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Benefits offered by this job

Hybrid work arrangement

Annual leave increasing with service

Pension matched up to 9%

Healthcare access

YuLife app & Cycle to Work

Job summary

Wolseley UK Limited is seeking a Customer Solution Coordinator at the Warwick Support Centre to drive customer sales and margins through managing Van Stock and Waste projects. You will onboard new customers and plan implementation, coordinating with providers, customers and internal teams to tailor product catalogs for each client.

The role is a full-time, permanent position with a 40-hour workweek, Monday to Friday, offering hybrid working with 3 days in the office and up to 2 days from home.

Qualifications

Proficient in Microsoft Excel including VLOOKUPs.
Excellent attention to detail and strong organisational skills.
Plumbing and heating knowledge would be desirable but not essential.
Ability to build rapport with customers and maintain high service levels.

Responsibilities

Support and drive growth of customer sales and margin through effective management of solutions and projects (e.g., Wolseley Van Stock and Waste).
Onboard new customers and plan implementation of Van Stock solutions, coordinating with providers, customers and internal teams including branches.
Understand customer requirements and create product catalogues for their use.

Skills

Excel & VLOOKUPs

Attention to detail

Customer rapport

Communication

Job description

The role is a full-time, permanent position with a 40-hour workweek, Monday to Friday, offering hybrid working with 3 days in the office and up to 2 days from home.

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