Hybrid Customer Service Specialist

Univar Solutions; Caerphilly; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Total Rewards package

Job summary

Univar Solutions in Caerphilly is seeking a Customer Service Representative to join our hybrid team. You will be the face of the business to customers, handling inquiries, processing orders, and supporting ongoing relationships.

The role focuses on delivering first-class service, building loyalty, and working closely with the Account Manager to meet customer needs across multiple channels using our CRM tools. A friendly, organized, and resilient mindset is essential.

Qualifications

• Customer service mindset and desire to advance in a fast-paced role.

Responsibilities

• Be the first point of contact for customers by phone and email.

Job description

Univar Solutions in Caerphilly is seeking a Customer Service Representative to join our hybrid team. You will be the face of the business to customers, handling inquiries, processing orders, and supporting ongoing relationships.

The role focuses on delivering first-class service, building loyalty, and working closely with the Account Manager to meet customer needs across multiple channels using our CRM tools. A friendly, organized, and resilient mindset is essential.