Hybrid Customer Service Resource Planner

Anglian Water; Lincoln; Hybrid; GBP 25,000 - 26,000; Full time

Job summary

A leading water utility company in Lincoln is seeking a Planner to join their team. This role involves organising workloads, coordinating with stakeholders, and ensuring efficient resource allocation. Candidates should demonstrate strong administration and communication skills, and the ability to manage time effectively. The position offers full training and excellent career progression opportunities.

Benefits

Private health care

Flexible benefits

Generous annual leave

Bonus scheme

Qualifications

• Ability to handle multiple tasks and work under pressure.
• Demonstrating initiative and accountability.
• Ability to manage time efficiently.

Responsibilities

• Organise and prioritise tasks based on priority and resource availability.
• Ensure efficient allocation of resources and meet customer expectations.
• Coordinate with internal and external stakeholders to ensure work is carried out on time.
• Make informed decisions to adapt schedules as circumstances change.
• Collaborate with team members to optimise resource allocation.
• Maintain accurate records related to work scheduling.

Skills

Good administration skills

Excellent communication skills

Ability to work independently and as part of a team

Ability to prioritise tasks

Flexible and adaptable

Job description

A leading water utility company in Lincoln is seeking a Planner to join their team. This role involves organising workloads, coordinating with stakeholders, and ensuring efficient resource allocation. Candidates should demonstrate strong administration and communication skills, and the ability to manage time effectively. The position offers full training and excellent career progression opportunities.