Customer Service & Accounts Administrator

Huntress; Sittingbourne; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Career development opportunities

Friendly team environment

Job summary

Huntress is seeking a Customer Service Administrator in Sittingbourne to join a busy, office-based team. The role involves processing customer orders, maintaining accurate accounts and pricing data, and providing admin support across sales and account management teams.

You will engage with internal departments to coordinate information, monitor stock updates and support new launches, while delivering excellent service and building strong relationships with customers.

Qualifications

• Experience in admin, sales support, customer service or account coordination.
• Highly organised and able to manage multiple priorities.
• Excellent attention to detail and accuracy.
• Confident using Microsoft Office, particularly Excel.
• Strong written and verbal communication skills.
• Comfortable working with data, systems and administrative processes.
• Positive, proactive attitude and eager to learn.
• Enjoys working in a busy, collaborative team.

Responsibilities

• Providing day-to-day administrative support to the sales and account management teams.
• Processing customer orders accurately and efficiently.
• Maintaining and updating customer, product and pricing information.
• Coordinating customer requests and information with internal departments.
• Supporting projects and new launches, helping to ensure deadlines are met.
• Monitoring stock availability and communicating updates with relevant teams.
• Responding to customer queries and providing general administrative support.
• Building strong working relationships with customers and colleagues.

Skills

Organised

Microsoft Excel

Communication skills

Data handling

Team collaboration

Administrative support

Tools

MS Office

Job description

Huntress is seeking a Customer Service Administrator in Sittingbourne to join a busy, office-based team. The role involves processing customer orders, maintaining accurate accounts and pricing data, and providing admin support across sales and account management teams.

You will engage with internal departments to coordinate information, monitor stock updates and support new launches, while delivering excellent service and building strong relationships with customers.