Customer Service & Orders Coordinator

Huntress - Maidstone; Sittingbourne; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Supportive team environment

Career development opportunities

Job summary

Huntress - Maidstone is seeking a meticulous Customer Service Administrator to join our office-based team in Sittingbourne. You will support sales and account management, process orders accurately, and maintain up-to-date customer, product and pricing data.

Working in a fast-paced environment, you’ll coordinate with internal departments, assist with projects and launches, monitor stock updates, and respond to customer queries. A collaborative team awaits with opportunities for progression.

Qualifications

• Experience in administration, sales support, customer service or account coordination.
• Highly organised with ability to manage multiple priorities.
• Excellent attention to detail and accuracy.
• Confident using Microsoft Office, particularly Excel.
• Strong written and verbal communication.
• Comfortable working with data, systems and processes.
• Positive, proactive attitude and willingness to learn.
• Enjoys working in a busy, collaborative team.

Responsibilities

• Providing day-to-day administrative support to the sales and account management teams
• Processing customer orders accurately and efficiently
• Maintaining and updating customer, product and pricing information
• Coordinating customer requests and information with internal departments
• Supporting projects and new launches, helping to ensure deadlines are met
• Monitoring stock availability and communicating updates with relevant teams
• Responding to customer queries and providing general administrative support
• Building strong working relationships with customers and colleagues

Skills

Organised

Attention to detail

Communication skills

Data handling

Multitasking

Tools

Microsoft Excel

Microsoft Office

Job description

Huntress - Maidstone is seeking a meticulous Customer Service Administrator to join our office-based team in Sittingbourne. You will support sales and account management, process orders accurately, and maintain up-to-date customer, product and pricing data.

Working in a fast-paced environment, you’ll coordinate with internal departments, assist with projects and launches, monitor stock updates, and respond to customer queries. A collaborative team awaits with opportunities for progression.