Hybrid Creative Resource Manager – Design Studio

The Crowd; Greater London; Hybrid; GBP 42,000 - 60,000; Full time

Benefits offered by this job

Hybrid/flexible working

Medical cover

Excellent benefits package

Job summary

The Crowd, a London-based design studio, is seeking an experienced Resources Manager to join the team. You will balance resource demand, timelines and workloads with Projectworks and a trusted freelance network while collaborating with Operations and Creative leads to deliver projects on time.

You will lead resourcing discussions, maintain accurate data, and ensure availability and utilization are optimized across time zones, supporting a collaborative, innovative culture with a strong benefits

Qualifications

• Minimum 2 years’ experience in resource management or a similar role within a creative, design or agency environment.
• Experience using Projectworks, Float, Smartsheet or a similar resource management platform.
• Exceptional attention to detail and a methodical approach to maintaining accurate project and people data.
• Experience sourcing, booking and managing freelance talent, ideally with an established creative network.
• Highly organised, with the ability to manage multiple projects, competing priorities and teams across different time zones.

Responsibilities

• Manage day-to-day traffic and resourcing across a shared global team, balancing capacity, project demand, deadlines and individual workloads.
• Maintain a clear overview of team availability and utilisation in Projectworks, identifying clashes, bottlenecks and under-utilisation and taking action to resolve them.
• Work closely with Project Managers and Creative Leads to plan resource requirements, manage project timelines and respond quickly to changes in scope, deadlines or availability.
• Lead weekly resourcing meetings, balancing competing priorities and providing clear recommendations on how resources should be allocated.
• Own the accuracy of project and resourcing data in Projectworks, ensuring budgets, hours, rates, team allocations and timesheets are kept up to date and reliable for reporting.
• Build and maintain a trusted network of freelance creative talent across London, managing availability, rates, bookings, onboarding and performance.

Skills

Resource planning

Stakeholder management

Data reporting

Multi-timezone coordination

Calm under pressure

Excel/Google Sheets

Tools

Projectworks

Float

Smartsheet

Job description

The Crowd, a London-based design studio, is seeking an experienced Resources Manager to join the team. You will balance resource demand, timelines and workloads with Projectworks and a trusted freelance network while collaborating with Operations and Creative leads to deliver projects on time.

You will lead resourcing discussions, maintain accurate data, and ensure availability and utilization are optimized across time zones, supporting a collaborative, innovative culture with a strong benefits