Senior Resource Manager - Hybrid Studio Resource Lead

Otherway; Greater London; On-site; GBP 70,000 - 110,000; Full time

Benefits offered by this job

25 days holiday

Hybrid structure

Nursery fees support

Travel card loan

Free breakfast & snacks

Dog-friendly office

Job summary

Otherway is seeking an experienced Senior Resource Manager to own the resourcing function for our London studio. This highly autonomous, hands-on role suits someone who can act as a team of one, establish clear processes and offer calm, decisive leadership in a fast-paced environment.

You’ll lead how projects move through the studio, collaborating with department heads and account teams to ensure projects are resourced effectively, commercially and sustainably.

Qualifications

• 4–6+ years’ experience in a similar role within a creative/design agency or similar.
• Strong Project Management experience managing design projects in a similar business
• A natural problem-solver who enjoys collaboration and lateral thinking
• Self-starter, comfortable working autonomously
• Highly organised and used to working in high-paced environments
• Strong commercial understanding of project finances
• Adept in studio resource management and scheduling
• Comfortable navigating multiple stakeholders and deadlines
• Excellent communication and negotiation skills
• Calm under pressure with a sharp attention to detail
• Proficient with resource planning tools
• Inquisitive about how we can harness technology to improve processes
• Confident working across project types — from brand to campaigns and digital
• Comfortable leading meetings and rolling up your sleeves

Responsibilities

• Form a detailed understanding of the skills and capabilities of permanent members of the team
• Own the weekly and longer-term resource plan across all live and upcoming projects
• Lead weekly workflow meetings with account leads and department heads and allocate resource based on agreed scopes of work and available personnel
• Confidently challenge account and department leads when resource requests are in conflict
• Manage day-to-day scheduling across departments
• Maintain a clear view of capacity, flagging overbooking and underutilisation. Work with account and department leads to propose and agree solutions.
• Critically assess requests for Freelance. Once approved, source, book and onboard freelance talent.
• Review all scopes of work before they are shared with clients, to ensure proposals align with available resources, and highlight any potential issues.
• Manage internal resource and freelance budgets against agreed project scopes
• Track team utilisation and help build longer-term capacity planning. Work with Finance and People teams to ensure team structure reflects ongoing needs of the business.
• Implement and optimise resource management tools and workflows, including developing reporting to allow timely view of actual time, plus resource allocated vs budgeted fee.
• Work with finance and account team to track and reconcile freelance/contractor costs

Skills

Resource management

Project management

Stakeholder management

Communication

Autonomous

Detail-oriented

Negotiation

Cross-functional collaboration

Problem solving

Facilitation

Meeting leadership

Tech-savvy

Tools

Resource planning tools

Job description

Otherway is seeking an experienced Senior Resource Manager to own the resourcing function for our London studio. This highly autonomous, hands-on role suits someone who can act as a team of one, establish clear processes and offer calm, decisive leadership in a fast-paced environment.

You’ll lead how projects move through the studio, collaborating with department heads and account teams to ensure projects are resourced effectively, commercially and sustainably.