Hybrid Resource Manager — Creative Operations Lead

Uncovered; Greater London; Hybrid; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Hybrid and Flexible working

Free Breakfast, Snacks & Drinks

Pension Scheme

Friday 3pm Finish

Cycle to Work Scheme

SPILL Therapy Support

Monthly Wellness Fund

Eye Care Allowance

£500 Referral Scheme

Personal Development Day

Dental Health Plan

12 Month Season Ticket / Travel Loan

Job summary

Uncovered, a London-based social-first creative agency, is seeking a Resource Manager to ensure the right people are on the right work at the right time. You will partner with Creative, Design, Production, Client Partnerships and Leadership to balance capacity and priorities from brief to delivery.

You will lead resourcing across accounts, monitor availability, and source freelance support when needed, while maintaining Float and Asana as the single source of truth.

Qualifications

• 3+ years in agency resource management, traffic, or creative operations.
• Experience with resource and project management software (Float, Forecast, Monday.com, Asana).
• Strong negotiation skills to set boundaries while delivering creative solutions.
• Ability to balance quick-turnaround requests with long-term project roadmaps.

Responsibilities

• Scheduling & Allocation: Lead resourcing across accounts, campaigns, retainers, and fast-turnaround work.
• Capacity & Freelance: Track team availability, spot bottlenecks early, and source freelance support when needed.
• Systems Administration: Maintain Float & Asana as the single source of truth for availability and workload.
• Pipeline Alignment: Forecast upcoming projects, account growth, and new business needs.
• Process & Wellbeing: Refine workflows, balance workloads, and protect team wellbeing.

Skills

Resource management

Negotiation

Planning

Tools

Float

Forecast

Monday.com

Asana

Job description

Uncovered, a London-based social-first creative agency, is seeking a Resource Manager to ensure the right people are on the right work at the right time. You will partner with Creative, Design, Production, Client Partnerships and Leadership to balance capacity and priorities from brief to delivery.

You will lead resourcing across accounts, monitor availability, and source freelance support when needed, while maintaining Float and Asana as the single source of truth.