Hybrid Course & Student Services Administrator

University of Brighton; Brighton; Hybrid; GBP 27,000 - 30,000; Part time

Job summary

The University of Brighton is seeking a part-time Course Administrator to support staff and students at Brighton campuses. The role requires strong administrative and organisational skills to plan, prioritise and manage a range of activities, and to provide a friendly information service to students, staff and visitors.

Working with the Academic Administration Manager and Senior Course Administrators, you will handle enquiries, advise on university-wide services, policies and procedures, and

Qualifications

• Experience delivering a broad range of customer-focused enquiry and support services.
• Experience carrying out a range of organisational and administrative duties.
• Ability to produce written communications clearly and concisely.
• Ability to work proactively to ensure effective service delivery.
• Ability to use Microsoft Office to a high standard.

Responsibilities

• Plan, prioritise and manage a range of work activities.
• Handle enquiries from different routes and provide information on university-wide services, policies and procedures; provide administrative support for course teams.
• Provide a friendly and efficient service for students, staff, visitors and other external stakeholders within agreed customer service levels.

Skills

Customer service

Administrative duties

Written communications

Proactive service delivery

Time management

Tools

Microsoft Office

Job description

The University of Brighton is seeking a part-time Course Administrator to support staff and students at Brighton campuses. The role requires strong administrative and organisational skills to plan, prioritise and manage a range of activities, and to provide a friendly information service to students, staff and visitors.

Working with the Academic Administration Manager and Senior Course Administrators, you will handle enquiries, advise on university-wide services, policies and procedures, and