Hybrid Course Administrator — Student & Enquiry Support

University of Brighton; Brighton; Hybrid; GBP 27,000 - 30,000; Full time

Job summary

The University of Brighton is seeking a Course Administrator to support staff and students. Working with the Academic Administration Manager and Senior Course Administrators, you will plan, prioritise and manage a range of activities, handling enquiries with clear information and advice on university services.

The role, based on the Moulsecoomb Campus, offers flexible working with some remote options and a full-time 37 hours per week contract.

Qualifications

• Experience delivering customer-focussed enquiry and support services.
• Experience with organisational and administrative duties.
• Clear written communications.
• Proactive approach to service delivery.
• High standard of Microsoft Office skills.

Responsibilities

• Plan, prioritise and manage a range of work activities.
• Handle enquiries and provide information on university services, policies and procedures.
• Provide friendly and efficient service for students, staff, visitors and external stakeholders.

Skills

Customer service

Organisational skills

Written communication

Proactive service

Tools

Microsoft Office

Job description

The University of Brighton is seeking a Course Administrator to support staff and students. Working with the Academic Administration Manager and Senior Course Administrators, you will plan, prioritise and manage a range of activities, handling enquiries with clear information and advice on university services.

The role, based on the Moulsecoomb Campus, offers flexible working with some remote options and a full-time 37 hours per week contract.