Education Administration & Communications Coordinator

Office Angels; Brighton; On-site; GBP 16,000 - 22,000; Full time

Job summary

Office Angels is seeking a Higher Education Administrator in Brighton to support planning, scheduling and delivery of activities and meetings, acting as a first point of contact for staff and students with excellent guidance and customer service.

The role requires strong communication, meticulous organisation, and proficient use of Microsoft Office; you will manage enquiries, keep accurate records and help improve service delivery in a busy university setting.

Qualifications

• Previous experience in office administration essential.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office programs.

Responsibilities

• Coordinate and support planning, scheduling and delivery of activities, events and meetings; manage timelines and resources.
• Act as first point of contact for staff, students and stakeholders, providing high-quality guidance and customer service.
• Manage and respond to enquiries, assess and resolve issues, escalate complex matters as needed.
• Create, maintain and distribute clear communications across websites and guidance materials.
• Support quality assurance and feedback activities to monitor service performance and identify improvements.
• Maintain accurate records and documentation, producing reports and data insights on attendance, usage and service uptake.
• Collaborate with colleagues to share information, improve processes and support effective service delivery.

Skills

Office administration

Excellent communication

MS Office proficiency

Attention to detail

Time management

Team player / independent

Tools

Microsoft Office Suite

Job description

Office Angels is seeking a Higher Education Administrator in Brighton to support planning, scheduling and delivery of activities and meetings, acting as a first point of contact for staff and students with excellent guidance and customer service.

The role requires strong communication, meticulous organisation, and proficient use of Microsoft Office; you will manage enquiries, keep accurate records and help improve service delivery in a busy university setting.