Course Administrator - Permanent Full Time - Internal Only

University of Brighton; Brighton; Hybrid; GBP 27,000 - 30,000; Full time

Job summary

The University of Brighton is seeking a Course Administrator to support staff and students. Working with the Academic Administration Manager and Senior Course Administrators, you will plan, prioritise and manage a range of activities, handling enquiries with clear information and advice on university services.

The role, based on the Moulsecoomb Campus, offers flexible working with some remote options and a full-time 37 hours per week contract.

Qualifications

• Experience delivering customer-focussed enquiry and support services.
• Experience with organisational and administrative duties.
• Clear written communications.
• Proactive approach to service delivery.
• High standard of Microsoft Office skills.

Responsibilities

• Plan, prioritise and manage a range of work activities.
• Handle enquiries and provide information on university services, policies and procedures.
• Provide friendly and efficient service for students, staff, visitors and external stakeholders.

Skills

Customer service

Organisational skills

Written communication

Proactive service

Tools

Microsoft Office

Job description

College Office - Creativity, Technology and Society

Location: Brighton - Moulsecoomb

Salary: £27,319 to £30,378 per annum

Closing Date: Wednesday 16 September 2026

Reference: CT5075-26-197

Are you interested in working as a Course Administrator supporting our staff and students?

Working with the Academic Administration Manager and Senior Course Administrators, you will utilise your strong administrative and organisational skills to plan, prioritise and manage a range of work activities.

This includes handling enquiries received through different routes, providing information and advice on University-wide services, policies and procedures, and administrative support for course teams. We will also want you to provide a friendly and efficient service for students, staff, visitors, and other external stakeholders, within agreed customer service levels and standards.

To Be Successful In This Role You Should Have

• Experience of delivering a broad range customer-focussed enquiry and support services
• Experience of carrying out a range of organisational and administrative duties
• The ability to produce written communications clearly and concisely
• The ability to work proactively to ensure effective service delivery
• The ability to use Microsoft Office computer programs to a high standard

This is a full-time (37 hours) permanent post and we welcome applications from candidates seeking to job share.

The role is based on our Moulsecoomb Campus but there are opportunities for some remote working too.

Further Details

Job Description

The University is committed to an inclusive environment which embraces equality and diversity in our working, learning, research and teaching environment. We particularly encourage male applicants and all those from Minority Ethnic backgrounds. The university is underrepresented by these groups at this job grade.

For the vast majority of our roles, we operate an agile working system with time split between working on campus and at the employee's home. It is the University's expectation that home working will take place within the UK.

Further information about working for us, as well as the wide range of benefits we offer, can be found in the working with us section of our vacancies page.