Course Administrator (Hybrid/Remote Support)

University of Brighton; Brighton; Hybrid; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Remote working opportunities

Job summary

The University of Brighton is seeking a Course Administrator for the College Office - Creativity, Technology and Society. Based at Moulsecoomb Campus, you will handle enquiries, provide information on university services and support course teams with a range of administrative tasks.

You will work with the Academic Administration Manager and Senior Course Administrators, delivering a friendly, efficient service to students, staff and external stakeholders while maintaining high service standards.

Qualifications

• Experience delivering a broad range of customer-focused enquiry and support services.
• Experience carrying out organisational and administrative duties.
• Ability to produce written communications clearly and concisely.
• Ability to work proactively to ensure effective service delivery.
• Proficient use of Microsoft Office suite.

Responsibilities

• Handle enquiries from students, staff and external stakeholders via multiple channels.
• Provide information and advice on University-wide services, policies and procedures.
• Deliver administrative support for course teams and manage a range of tasks.
• Maintain high standards of customer service and timely responses.

Skills

Customer service

Administrative duties

Written communications

Proactive service delivery

MS Office proficiency

Tools

Microsoft Office

Job description

The University of Brighton is seeking a Course Administrator for the College Office - Creativity, Technology and Society. Based at Moulsecoomb Campus, you will handle enquiries, provide information on university services and support course teams with a range of administrative tasks.

You will work with the Academic Administration Manager and Senior Course Administrators, delivering a friendly, efficient service to students, staff and external stakeholders while maintaining high service standards.