Hybrid Commercial Insurance Account Handler

Howden Group Holdings; Birmingham; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global insurance firm in Birmingham seeks an Existing Business Account Handler to manage and renew client policies. The ideal candidate should have a minimum of 3 years in a commercial account handling role, excellent client service skills, and be able to work proactively in a team environment. Join us to help our clients navigate commercial risks with tailored solutions in a supportive culture offering flexible work options.

Qualifications

• Proactive individual with a passion for client retention and customer service.
• Ability to process work quickly and efficiently.

Responsibilities

• Organise and manage personal work activities to achieve team objectives.
• Liaise with clients to resolve queries and respond appropriately.
• Review client documentation for accurate information.

Skills

Technical insurance skills

Attention to detail

Client service skills

Negotiation skills

Communication skills

Education

Minimum of 3 years’ experience in a commercial account handling role

Cert CII (desirable)

Tools

Acturis

Job description

A global insurance firm in Birmingham seeks an Existing Business Account Handler to manage and renew client policies. The ideal candidate should have a minimum of 3 years in a commercial account handling role, excellent client service skills, and be able to work proactively in a team environment. Join us to help our clients navigate commercial risks with tailored solutions in a supportive culture offering flexible work options.